Our process for success
At Atatiki we adopt a phased approach to every project, no matter the size or complexity. This minimises the risks and ensures that your project gets delivered in the shortest possible time and that it meets your exact requirements.
Atatiki is a FileMaker Business Alliance Platinum member, FileMaker Pro 17 Certified and our team of over 30 developers are all specialised in multiple software platforms and have delivered bespoke software solutions for years, so you can rest assured you have the very best professionals working for you.
We start most projects with an initial workshop, during which we speak to all relevant stakeholders to garner as much information as possible about your challenges, current processes and requirements. We ask questions and constructively challenge you before proposing a new solution to you.
Once we have captured all your pain points and requirements, we present you with a proposal document which outlines how will plan to work with you, and what functional specifications our proposed solution will feature. The proposal will include estimated costs and timelines – all written in plain, jargon-free English.
As soon as the project scope is agreed, our Project Managers hand the work over to the developers to work on a solution to your issues. Communication is crucial at this stage, which is why we discuss and agree on the preferred method of communication for that project so that we can track progress on a daily basis and update you on the project’s status at least once a week.
Once the design of our solution is signed off, we will proceed with the actual development. For more complex projects, where the specifications are harder to define up-front, we adopt the Agile methodology – an efficient development model under which we present you with iterations of our solution following your feedback, the length of the sprints can be adjusted to suit the project.
Once we have completed developing the new application, our software developers will test it along with the end-users at your end (User Acceptance Testing). Testing won’t affect your live environment and will give you the opportunity to test the robustness of our application and report back on any issues.
Even though the solutions we develop are highly intuitive. If required, we can of course train your staff either remotely or in situ, on using the newly developed application. Being part of the Atatiki Group we can even arrange training sessions at our other premises in sunny Alicante or beautiful Stockholm if you would like to combine your learning with some culture.
As a standard, as soon as the new solution is launched, we’ll provide you with ongoing support, which includes priority bug fixing and assistance with any questions you might have related to any new functionality. We are also happy to discuss SLA’s and response times for business critical solutions.
Business processes are often under continuous improvement. Most often we form a long lasting relationship with our clients to make sure that the application evolves and improves in parallel with the business processes. Atatiki feel this is an important part of the journey and should be considered with any new project.
Why choose Atatiki
We are more than just bespoke software developers – we are the glue between Management and IT. With a thorough understanding of both business and technology, we are partners that you can trust on to deliver cost-effective and smart bespoke software solutions that fit your exact requirements.
All our developers are FileMaker Pro Platinum accredited and have an average of 8 years experience creating bespoke software solutions across multiple industries. With their enthusiasm and talent they bring invaluable innovation to make your project a guaranteed success.
We tell you how it is
Part of what makes our projects successful is our open and transparent communication. That’s why we provide you with a single point of contact and regular, honest, jargon-free project updates. After all, nobody likes nasty surprises, right?
With over 30 developers, Atatiki is one of the biggest bespoke software development companies out there. That means we can deliver results to you real fast.
Made by Atatiki
When you hire Atatiki you can rest assured that your work will be delivered by us and nobody else. By not outsourcing our work, we have much better control over communication and quality over the final product.
Contact us for an informal chat to find out how Atatiki can help you grow your business.